Problems logging in to Canvas
If you have problems logging in to Canvas, check these points.
- Are you on the correct Canvas page?
- Have you chosen the correct affiliation?
- Is your username correct?
- Try using Private/Incognito mode
- More troubleshooting
Are you on the correct Canvas page?
Each school has their own Canvas page!
If you just search for "Canvas", you will end up on a random school's Canvas page, and will not be able to log in.
The Feide login should say that you are logging in to:
"Canvas - MF" (the green box in the screenshot below)
MF's Canvas is found at:
https://mf.instructure.com
You can also find a link to our Canvas on the bottom of this web site.
Have you chosen the correct affiliation?
Make sure your affiliation is:
"MF Norwegian School of Theology, Religion and Society" (blue box in the screenshot above.)
If another school is shown there, click on the "Change affiliation" link and select MF.
Is your username correct?
Your username should be:
- 3-8 lowercase letters
- no punctuation, spaces or other special characters
- only English alphabet letters (a-z)
If you don't remember your username, contact IT (it@mf.no).
Try using Private/Incognito mode
If you still cannot log in, you can try to open Private/Incognito mode in your browser, it will then ignore all previous settings and act as if you are on the web site for the first time:
- In Firefox:
- Press Ctrl + Shift + P
- Alternatively: Menu > "New private window..."
- In Google Chrome:
- Press Ctrl + Shift + N
- Alternatively: Menu > "New incognito window"
- In Safari (on Mac):
- File > "New Private Window"
You could also try using another browser to achieve the same effect.
More troubleshooting
If you still have issues with Canvas, check this troubleshooting diagram for Canvas:
OBS: Some of the details in the troubleshooting diagram may not apply to all international students! If you are not certain, please ask in the student reception.